Wednesday 22 April 2009

Bollocks... Not again

So after finishing the blog post I decided to pop over to Reikland to see how the battle was progressing there. Upon zoning in from the flight patch I got kicked to the character select screen. Now upon trying to log in with Lokax it kicks me back to the character select screen once the Reikland load screen shows up and after the second time I try it, the client crashes completely.

Ran a file check - no luck.
Disabled addons - no luck.
Can log any other character in fine.

Time to login my choppa and send in one of those appeals again... *sighs*

Update #1 21:26 I found this while waiting on my appeal on the GOA forums, just so anyone else may discover this...
Hello everyone,

We have seen an unusual number of reports regarding players being unable to connect to their characters in-game.

If you are being sent back to the character selection screen after pressing play please contact our Customer Support Team so that they will be able to investigate and rectify the issue.

As this is a character specific issue please log into an alternative character and file a CSR Appeal, ensure it is filed as a "Stuck Issue".

You may also send this appeal via the Help-form.

Thanks guys, we are working on it!


Update #2
Well, got a response from a CSR who believed he had resolved the issue, however this wasn't the case, poor Lok was still stuck in the warp and now so was my Choppa who lodged the appeal. Logged in with my Shaman (yeah.. all my characters are greenskins and pitifully low levels) and the CSR realised straight away there was something not right and found it odd that my Choppa was visiting Gork (or Mork). Still he asked me to log for 5 minutes (about 7 minutes ago) so lets have another look!

Update #3
This is starting to look bad... Can't log into my four characters (bank alt squiggy is now locked out as is my Shaman). CSR was able to logon succesfully onto the characters. Wondering if a pc reboot and router power cycle will do the trick.... Thinking anything is worth a shot right now

Update #4
And Loky is bag in business! Major thanks to CSR Arcalstraaz who waited patiently with me and managed to find my myriad of stupidly named alts to help me through this one. Really nice and polite person.
Orcy Rating:

2 comments:

  1. I was having this same issue and the CSR recommended reloading the game. I did and all of those problems have disappeared. You might try that yourself. It won't cure every problem mind you, but this particular one you're having atm should be cleared up.

    ReplyDelete
  2. At last u had ur legs on character screen! Jejebell was missing one! hahahahaha

    ReplyDelete